Good to Know
Frequently Asked Questions
Everything you need to know before your visit—so all you have to focus on is slowing down.
Your Questions, Answered
Before You Book
Always arrive to your appointment with clean, bare skin! Be ready to wind down and escape from the busyness of everyday life.
Services must be cancelled before 6 hours prior to the appointment time. Otherwise they will be treated as a “No Call, No Show” and 50% of the service total will be charged to your card on file.
Appointments may also be rescheduled until 6 hours before the original reserved time.
After 20 minutes of your reserved appointment, without communication, your appointment will be considered a “No Call, No Show” and you will be charged. Communication is always honored and appreciated.
Credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, UnionPay International)
Mobile Wallets (Apple Pay, Google Pay, Samsung Pay)
Cash App Pay
Square Gift Cards
Cash (change may be limited)First time clients, please be prepared to arrive 10 minutes early to your appointment to fill out your intake form. All clients, refrain from being more than 7 minutes late without communication.
Heaven’s Dew Spa is by appointment only. Always call ahead for same-day inquiries.
First time acne clients should inquire about Heaven’s Dew Spa’s Customized Acne Facial. This is a corrective service that prioritizes specifically acne concerns. If you are unsure, feel free to book the Signature Facial. All skin goals and concerns will always be met with the same care and attention regardless of the facial service booked.
